Hi I am Rangababu Thota, Head of Remote Infrastructure Management at GSS Infotech. As part of my role I speak to many organizations looking to find efficiencies in the way they support and manage their IT infrastructures. All of them are looking to save money and deliver the same (and usually better) service levels to [...]
The case for Remote Infrastructure Management Services (RIMS) for Small and Medium Businesses (SMBs) has been made many times over. Put simply, the outsourcing of the management of IT infrastructure (Servers, Desktops, and Network and Storage devices) to a specialist third party who accesses the systems remotely has several benefits. An intelligent approach to RIMS [...]
The Evolution of Remote Infrastructure Management (RIM) has not happened overnight. It is the result of years of thinking that transformed basic labor arbitrage into meaningful business solutions. Though the primary intention was to reduce cost, the benefits of RIM go far beyond than that. With rapid advancement in tools, processes and technologies (the advent [...]
What does Cloud Computing actually mean for Remote Infrastructure Management Service providers, and how can they harness its potential to deliver superior value to businesses? The shift to Remote Infrastructure Management Services (RIMS) has made eminent business sense in the light of increasing levels of service demanded by both internal and external customers. Service providers [...]
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